Service Providers

Working together to
make invoicing simple

We make it easy for NDIS service providers to submit invoices, track payments, and refer participants. Our team handles the admin so you can stay focused on delivering great support.

How it works

How invoicing works

A straightforward, four-step process from submission to payment. Most invoices are processed within one business day.

Submit your invoice

Email your invoice to accounts@inchoice.com.au. Include the participant's name, NDIS number, and the support item line reference.

Processed within 24 hours

Our team reviews the invoice in line with NDIS requirements, confirms it aligns with the participant's plan and budget, and enters it into our system within 24 hours.

We send it to the NDIA

We submit the claim to the NDIA on your behalf — no action required from you.

You get paid

Funds are released by the NDIA to be paid into your nominated bank account, typically within 2 - 5 business days.

Provider portal

Track your invoices

Use the Provider Invoice Portal to check the status of submitted invoices in real time. See what has been processed, approved, or is awaiting payment.

Invoice Tracker

Live

INV-1042Paid

INV-1041Processing

INV-1040Submitted

For Service Providers

Making invoicing simple

We work closely with providers to ensure invoices are processed accurately, efficiently and without unnecessary delays.

Working together tomake invoicing simple

How invoicing works

Submit your invoice

Processed within 24 hours

We send it to the NDIA

You get paid

Track your invoices

For Service Providers

How do I submit an invoice?

What information do I need to include on my invoice?

How quickly do invoices get processed?

Do you need participant approval before payment?

Can I check the progress of an invoice?

Making invoicing simple

Working together to
make invoicing simple